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FAQs

I understand that inviting someone into your personal space—especially your closet—can feel a bit intimidating. However, hiring a professional organizer for your closet is just like using a cleaning service. We both aim to relieve you of a task that can often feel overwhelming, so you can focus on what matters most.

 

Closet organization is about more than tidying up—it’s about creating a system that works for your lifestyle and helps you feel confident every day.

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To ease any hesitation you may have, I’ve created these FAQs to walk you through the process and give you a clear idea of what to expect. Let’s work together to transform your closet into a space that reflects the best version of you! Reach out for a free consultation, and let’s get started.

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Lisa Malone FAQs, questions answered, organizing questions answered

How much will a closet tranformation cost?

This is the hardest question to answer because it all depends on the size of the space and the amount of stuff it contains. It is why I only provide estimates...I never know, until I am elbow deep, what I will uncover that will make it more or less time consuming. I like to estimate on the high end and finish more quickly than vice versa.

 

You only pay for the sessions used (pre and post planning and project management are wrapped into the session price), not the sessions estimated. It all boils down to time so if you want to pay less, involve family or friends. I had a client who was a family of six (two adults and four teens). We tackled one large, complicated space in once session. Seven humans x four hours = 28 human power hours, but they only paid for one session of time. WIN/WIN

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What is your process?

The closet organizing process follows a standard formula with EVERY project -- empty the space, purge (via trash, consignment and donations), relocate items that should be stored elsewhere, sort remaining items in groups, design an organizational management system, contain each group where appropriate, and label the areas or containers so items can be easily found and returned. 

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Depending on the quantity of items crammed into your closet, you may have to purge up to 50-60% to end up with a livable, manageable, calm oasis. If you started hyperventilating at the thought of getting rid of that much stuff (aka THE PURGE), do not panic! Statistics show people wear only 20% of items they own, 80% of the time. 

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Your work is done after the purge. From there, I will sort, design, contain and label, leaving you with amazing results. If your closet is large or additional services like a handyman are needed, additional members of the team will be engaged. 

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What if my closet is the worst you have seen?

Most of my clients believe their closet will be the worst I have ever seen and many also think of themselves as hoarders. Trust me...if you are a true hoarder you are not aware you are one.  I have never met a closet that was truly awful. Even the most cluttered closets simply need a deep purge and professionally designed, functional system. 

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Will my friends find out? 

If you are embarrassed by the state of your closet, fear not! Working with me is not only a safe, non-judgement zone, everything is confidential.

 

I have a lot of clients who start off being nervous that they will be "found out", but when I am finished, they are marching friends and family into their closets to show it off. 

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Do I have to help?

I cannot start without your help. Purging is the most critical part of the process and only you can make those decisions. Even if you have a lot of space in your closet and feel you don't need to purge, I need to learn more about how you function in the space. I also get my inspiration from you.

 

It's fun to watch a client light up when they talk about their wardrobe and accessories. It's how I know what to highlight when I am transforming your closet into a boutique-style, shoppable space. 

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Do you work evenings and weekends?

Not usually. On a rare occasion I work evenings and Saturdays to accomodate a client with a crazy schedule or an immediate need.

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What if I have a looming deadline?

I do the best I can to accommodate timelines. The sooner you reach out, the better.  I book 3-4 weeks out. To expedite a project, I bring in other team members. If the scheduling simply doesn't match up, I will refer you to another area organizer. I have a great local network!

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Do you work alone or with others?

I usually work alone but have a team of folks to pull from, based on your project needs. My team includes: additional organizers, a stylist who can help with clothing edits, a handyman for product assembly and installations, and closet concierge staff to make swapping out hangers and folding mounds of clothing move more quickly at a lower hourly rate. 

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Are bins, baskets and hangers included?

Products are an additional cost. Clients are responsible for paying for all agreed-upon products necessary for the completion of the project. Once we agree on the product list and pricing, either you can order the products direct or I can do the shopping for you at an additional fee.  Either way, you only pay for the products you use.

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What if we cannot maintain the system?

The closet system I design will be easy to maintain. It will also make putting away laundry a breeze. I estimate it will take you less than 20 minutes a week to straighten, rehang or put away laundry to maintain your closet. If you need help with maintenance, I offer quarterly packages to existing customers.

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